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JLPT (Japanese Language Proficiency Test)

FAQs

Changes in application process due to COVID-19

Can you please add more spaces?

The Host Institution for each site determines the number of people who can take the Test based on the number of available rooms and the size of each room at the Test venue. These are affected by restrictions concerning the COVID-19 pandemic, including social distancing requirements. Such limitations have necessitated the restriction on application numbers.

Why can't I travel interstate for the Test, I am willing to take the risk?

The limitations have been adopted to cope with the present COVID-19 environment and to provide safety for everybody concerned.

Interstate applicants should wait and see if they will be allowed to apply in the “Additional application period”. Applications from interstate may be accepted depending on the COVID-19 situation and/or the intention of the Host Institutions. Please check the main page for the latest information closer to the date.

My [university / employer] requires a JLPT qualification...."

We suggest that affected people should contact the party that requires a JLPT qualification. Ask if there is an alternative means by which to prove Japanese language proficiency, particularly in light of the current disruptions.

Why did Eventbrite say “unavailable” or “sold out” or ask for a code?

I was ready to book on the linked Eventbrite page at the start time or before the start time.

JLPT organisers are not privy to the specifics of how Eventbrite operates its platform. In addition to your consulting Eventbrite’s help centre, we have the following observations.
  • Prior to the exact opening time, the Eventbrite page may have displayed a code to unlock. This typically occurs when JLPT organisers are adjusting settings and do not want the page to be visible while changes are being made.
  • There are no promo codes in use. Depending on how you viewed the page (PC, tablet, phone, app, browser, etc) page layout can look different. On some displays, you will need to scroll the screen down to see all of the available levels, such as N5 which is at the bottom of the list.
  • “Details” and “Remind me” buttons usually indicate that applications are not yet open and the buttons have further details you can follow.
  • “Unavailable” – we have observed that this tends to display when a level is not yet “Sold out” but the last remaining place(s) are already in the process of being completed by another applicant(s). This seems comparable to cinema reserved seating systems or airline seat bookings systems. Customers who start the registration process but have not yet clicked to pay are given time to fill in the form. During this time, Eventbrite temporarily removes a space from availability while the buyer completes their form and payment. If someone abandons or cancels their application before paying, then the place is released and becomes available for another applicant to claim and start their registration. Once all applications are completed and paid for, the notice becomes “Sold out”.

For Registration 

Can I register after the application deadline?

No, you cannot. Strictly no late applications will be accepted.

I am a parent/guardian/teacher. Can I register for my child/student on behalf of him/her?

Yes, you can. Take care to fill in your child’s name and details in the main section of the application form. Sometimes a parent will incorrectly fill in their own name as the examinee!

TIP: A teacher or parent can supply their own email address in lieu of that of their student or child. Most communication from JLPT organisers occurs via email. For security and privacy we will ONLY communicate with the email address as matching on the application form. If you supply your student or child’s personal email address then we will be unable to discuss inquiries originating from your email address.

I am a parent/guardian/teacher. Can I make group registration for my children/students?

Unfortunately this is not supported. The application form gathers information on the basis of individual examinees and so separate registration for each child is required.

TIP: A teacher or parent can supply their own email address in lieu of that of their student or child. Most communication from JLPT organisers occurs via email. For security and privacy we will ONLY communicate with the email address as matching on the application form. If you supply your student or child’s personal email address then we will be unable to discuss inquiries originating from your email address.

Do I need to prepare a photograph?

You don’t need your photo when applying nor for your Test voucher PDF. However, on the day of the Test, examinees must bring a current, official, government-issued photo identification (ID), printed in English. Acceptable forms of ID include a driver’s license, passport, Photo Card/Proof of Age Card or student ID that features a photo, name and date of birth. Unacceptable forms of ID include health care cards, credit cards or ATM cards. Copies will not be accepted. Digital ID is also unacceptable.

Can I pay my registration fee at The Japan Foundation, Sydney ?

No, you cannot. It is payable only by credit card via the online registration page. The JLPT in Australia accepts online applications only. Paper or postal applications are not allowed.

Can I submit a paper or postal application?

No, you cannot. The JLPT in Australia accepts online applications only. Paper or postal applications are not allowed.

For cancellation 

What do I do if I cannot attend the Test anymore? How do I withdraw?

There is no specific cancellation procedure except for being absent on the Test day. In any event, if you find that are able to attempt the Test, you are welcome to attend as normal.

I would like to cancel and refund my registration, what should I do?

Due to COVID-19, the application process features a Regular application period and potentially an Additional application period. During the “Regular application period” you can email a cancellation request to (jlpt@jpf.org.au). It must be sent from the same email address used during registration. Only the Test fee will be refunded. The Eventbrite booking fee will not be refunded. After the “Regular application period” deadline, Test fees are non-refundable. Details and exceptions are in the Test Guide.

Can I cancel and refund my registration after the "Regular application deadline"?

No, generally speaking, you cannot.

After the “Regular application period” deadline, all fees are non-refundable, except as stated below or required by any relevant law, including Australian Consumer Law, unless the Test is cancelled by the local Test committee due to force majeure (See ’Test Delay / Test Cancellation Policy’).

Examinees seeking refund after the deadline, or who fail to attend their scheduled Test, must provide evidence, within 5 days, that their ability to sit the Test was affected by a special circumstance. Details are in the Test Guide.

For changing Test level or Test site

Can I defer my Test day to the next one?

No, you cannot.

However, during the “Regular application period” you can email a cancellation request to (jlpt@jpf.org.au). It must be sent from the same email address used during registration. Only the Test fee will be refunded. The Eventbrite booking fee will not be refunded. After the “Regular application period” deadline, Test fees are non-refundable. Details and exceptions are in the Test Guide.

Can I change my Test location?

Yes, but only during the “Regular application period”. The process will require your actions:
Step 1) Email a cancellation request to (jlpt@jpf.org.au). It must be sent from the same email address used during registration. Only the Test fee will be refunded. The Eventbrite booking fee will not be refunded.
Step 2) Submit a new online registration for the desired level and/or city bearing in mind that there is no guarantee a space will still available by that time.

(Due to COVID-19, the application process features a regular application period and potentially an additional application period. The steps are valid only during the regular application period. Details and exceptions are in the Test Guide.)

Can I change my Test level?

Yes, but only during the “Regular application period”. The process will require your actions:
Step 1) Email a cancellation request to (jlpt@jpf.org.au). It must be sent from the same email address used during registration. Only the Test fee will be refunded. The Eventbrite booking fee will not be refunded.
Step 2) Submit a new online registration for the desired level and/or city bearing in mind that there is no guarantee a space will still available by that time.

(Due to COVID-19, the application process features a regular application period and potentially an additional application period. The steps are valid only during the regular application period. Details and exceptions are in the Test Guide.)

For Special Testing Accommodations (STA) 

I have special needs, can I request special test conditions?

Yes, you can apply for Special Testing Accommodations (STA). See the main page for extra forms, details and deadline.

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